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DevConf.US '18 has ended
DevConf.us 2018 is the 1st annual, free, Red Hat sponsored technology conference for community project and professional contributors to Free and Open Source technologies held at the Boston University in the historic city of Boston, USA.

When: Friday, August 17 to Sunday, August 19, 2018

Venue: Boston University, George Sherman Union Building
Sunday, August 19 • 1:40pm - 2:15pm
Operating Human Systems: MTTR v. MTBF

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Trends indicate that optimizing for shortened repair time is preferred over optimizing for longer time between failures. I would even go as far to say, optimizing to avoid failure, makes worse systems overall. But do we ever think to apply this Complex Systems logic to our complex human relationships? I believe that our human interactions in tech communities can be improved by optimizing for shorter time to relationship over longer time between fallouts.

This session will discuss:
* Why optimizing MTTR is better than MTBF
* How human communities operate like complex systems and why optimizing MTTR is better here, too.
* Discuss tools and techniques for shortening recovery cycles between people
* Provide usable techniques and resources for improving your OSS and other communities

Speakers
avatar for Aaron Aldrich

Aaron Aldrich

DevOps CT, Elastic
Aaron Aldrich is a Community Builder at Elastic and a founding organizer of the DevOps CT meetup & DevOpsDays Hartford 2017. He is passionate for connecting humans and using technology to enhance our natural inclination to connect with each other. Find him @crayzeigh on twitter or... Read More →


Sunday August 19, 2018 1:40pm - 2:15pm
Terrace Lounge Boston University, George Sherman Union Building

Attendees (26)